Training day . . .

Today has been a very awkward day. Changes are being made to the way we work and communicate with our warehouse, and even though these changes will eventually be for the better and work really well, the process of getting there is forcing everyone to pull their hair out . . . is that just me? The egg shells are glittering nicely on the floor as everyone tries to walk over them without breaking any (Okay, I'm probably exaggerating a touch, but the wording I thought sounded good . . .)

However, one thing has kept us going today, and that's the new member of our customer service team. He popped in today to help out while our beloved Marsha spends her day joyfully gallivanting around. Yes, George is back. Sweet, innocent, 7 week old George.

He's being trained up very well, although he has done a lot of complaining. The headsets are just too big to fit his little head. They keep falling off, and he's having difficulties having professional conversation with customers and trying to balance them at the same time. Then, to put icing on the cake, he can't seem to control his bodily noises - and he's very emotional. He's still got a fair way go yet.

Our Drew has even sat down with him and tried to talk him through the basics, ie - typing - but unfortunately our point was proven about our Spiritual Guide when George decided to fall asleep on his keyboard.

Drew, you can't deny our point! We have photographic evidence!

D. Ilott

Cybercheckout

Gridstop Ltd